Shipping and Return Policies
Please Note: After your purchase, a link will be sent to your phone to upload photos and videos.
1. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order. Payment for shipping will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.
2. Delivery Terms
Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days.
Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This
varies greatly depending on the courier you have selected. We are able to offer
a more specific estimate when you are choosing your courier at checkout.
3. Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
4. Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.
5. P.O. Box Shipping
Happy Henrys Productions will ship to P.O. box addresses using postal services
6. Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer
this service using courier services.
7.Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.
8. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
Sales tax has already been applied to the price at checkout.
9.1 Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without
any additional fees to be paid by customer upon arrival in destination country.
10. Customer service
For all customer service enquiries, please email us at